Hospitality Encounter at the Chattanoogan

Posted February 17th, 2010 by Trident Lead with No Comments
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In the consulting world, one runs into all kinds of unpredictable environments at remote sites, especially hotels and trade centers. As in every market, one finds far too many people “just doing their job,” phoning it in, as one might say. As a visitor, and even a client, trying to make something happen can be met with active or passive resistance, for any number of excuses.

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Tour de France: An Outstanding Case Study in Leadership and Teamwork?

Posted February 9th, 2010 by Trident Lead with No Comments
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“Wait a minute,” you say. “What does Leadership or Teamwork have to do with 180 guys in tights on bikes, riding all over France for three weeks?” That’s okay; you probably live in the US, as I do, and we know little about the sport, which has become perhaps the most explicit examples of a team effort that I have seen anywhere. I will do this in two parts, two articles. First, Lance Armstrong.

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