Mindset Check: Doing versus Accomplishing
One of the key principles that we at Trident Leadership emphasize, is that good leadership, by its nature, focuses on Accomplishing instead of just Doing. The question, “to achieve what,” is an uncompromising yet helpful one. What we find is that the typical organization or team is very task-oriented…with a posture eyes-down on what they do. Many businesses are like this.
What’s Wrong with This Picture?
I’ve come across this graphic a lot on the web, used for various “leadership” sites. The artist really does a nice job of representing what seems to be the prevailing perception of what leadership is…and misperception of what good leadership is.Oh, there are plenty of historical and current leaders that this graphic illustrates perfectly. One from the 1930′s comes to mind.
Service Excellence: A Reader’s Story
The following story was written by a long-time client/colleage of TeamTrident and is a stunning experience with Service. The Service Excellence is indeed going to highlight Continental Airlines again. However, the first airline she discusses is left unnamed…and is not Continental.Let’s be clear on this. How many of us have experienced something like this? Still, this is almost beyond belief.
Management is Not Leadership!
Of course we should all know this. But, do we really get it? Obviously not
Here we go again. It’s a tough nut, but we keep cracking. Or perhaps I should say, “a thick skull.”
Continental Airlines: Leadership, Culture, and Mergers
I recently received an email from a friend…a retired airline pilot…asking what I thought about the current Continental Airline-United Airline merger now underway. I found it interesting that my thoughts on the merger are on a personal level. “I hope it doesn’t screw up my Continental experience.” But, at the end of the day, isn’t that the only thought that matters?
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Hospitality Encounter at the Chattanoogan
In the consulting world, one runs into all kinds of unpredictable environments at remote sites, especially hotels and trade centers. As in every market, one finds far too many people “just doing their job,” phoning it in, as one might say. As a visitor, and even a client, trying to make something happen can be met with active or passive resistance, for any number of excuses.
Shared Understanding: the Fuel of an Agile Team
When a team is in the midst of battle, what they don’t need is micro-management. In combat, the last thing troops need is a control freak in command. They need direction, purpose, shared understanding of the mission and the reasoning behind it. And, they need complete confidence, loyalty, and devotion…to each other. The focus of efficiency and “doing things right,” had better have taken place long before battle…
[Draft] Note: This post will be published in its entirety in coming days as the new Trident format is developed. Other articles are already published. Thank you for your interest, and we look forward to your participation.
Business Teams Find Leadership Lessons on Historic Battlefields
Trident Leadership was featured in a recent article by the Associate Press on business groups studying leadership lessons on historic battlefields, such as Gettysburg, Chickamauga, and Normandy.
The concept is not a new one. In fact, Congress preserved American battlefields as National Parks specifically for this purpose. The military has been studying leadership in this way for over 100 years, refering to it as a Battlefield Staff Ride. Ours is a Battlefield Leadership Study.
[Draft]
Note: This post will be published in its entirety in coming days as the new Trident format is developed. Other articles are already published. Thank you for your interest, and we look forward to your participation.
